Terms of Service

By creating an account, accessing, or using YemameServe, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

You must be at least 18 years old and operating a legitimate business to use YemameServe. By using the Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You operate or represent a legitimate business
• You will use the Service in compliance with all applicable laws and regulations
• All information you provide is accurate and truthful

Email Verification

• You must use a valid, permanent email address
• Temporary or disposable email addresses are prohibited
• You must verify your email address within 3 days of registration
• Unverified accounts may be disabled or deleted after 3 days

Account Security

• You are responsible for maintaining the security of your account
• Choose a strong, unique password
• Do not share your password or staff access PINs with unauthorized persons
• Notify us immediately of any unauthorized access
• You are responsible for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Use temporary or fake email addresses
• Remain unverified for more than 3 days
• Engage in fraudulent, abusive, or illegal activities
• Fail to pay subscription fees when due
• Are inactive for extended periods (6+ months)

Subscription Plans

YemameServe offers multiple subscription tiers with varying features and limitations. Details of each plan are available on our pricing page. You may upgrade or downgrade your subscription at any time.

Payment Processing

All payments are processed securely through Paystack. We accept:

• Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo Money)
• Credit and Debit Cards (Visa, Mastercard)
• Bank transfers

Billing Cycles

You can choose from the following billing options:

• Monthly: Charged every 30 days at the standard rate
• Quarterly: Charged every 90 days with a discount
• Annual: Charged every 365 days with a larger discount

Automatic Renewal

• Subscriptions automatically renew at the end of each billing cycle
• You will be charged the then-current rate unless you cancel
• You can cancel your subscription at any time from your account settings
• Cancellations take effect at the end of the current billing period
• No refunds for partial billing periods

Failed Payments

If a payment fails:

• We will attempt to retry the charge up to 3 times
• You will be notified via email of the failed payment
• Your account may be downgraded or suspended if payment is not resolved within 7 days
• Access to premium features may be restricted until payment is successful

Acceptable Use

You agree to use YemameServe only for lawful business purposes. You may not:

• Use the Service for any illegal or unauthorized purpose
• Attempt to access accounts or data belonging to others
• Interfere with or disrupt the Service or servers
• Upload malicious code or attempt to exploit vulnerabilities
• Use automated systems to access the Service without permission
• Sell, resell, or redistribute the Service without authorization

Service Availability

We strive to maintain high uptime but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (we'll notify you in advance)
• Unexpected technical issues
• Force majeure events beyond our control

Data & Backups

• You are responsible for maintaining your own backups of critical business data
• While we implement robust backup systems, we are not liable for data loss
• You retain ownership of all data you input into the Service

Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YEMAME DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Liability Cap

IN NO EVENT SHALL YEMAME BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Indemnification

You agree to indemnify and hold harmless Yemame from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.